Workshop Reference 002
Returns
What to do if a piece is not quite right.
I want every piece to be used, worn, and trusted. If something is not right, reach out and I will do my best to make it right.
Start With A Note
Send an email with your order details, a short explanation, and any useful photos.
Ready-Made Pieces
Ready-made pieces may be eligible for return if they are unworn, unaltered, and still in their original condition.
Made-To-Order And Bespoke Work
Custom work is built for a specific person, purpose, or measurement. Those pieces are handled case by case.
Repairs Over Waste
When repair makes more sense than return, I will say so. Good work should stay in use.