Back to the shelf

Workshop Reference 003 Practicalities & small print

Shipping

Shipments are hand-packed and typically leave within 3-5 business days for ready-to-ship items. Made-to-order and bespoke pieces take longer, with timelines discussed beforehand. Orders are packed simply with adequate protection, avoiding excess filler. Tracking details are emailed upon shipment. For inquiries about timing or other concerns, customers are encouraged to reach out before shipping.

Every shipment is meticulously packed by hand in our workshop.

Most ready-to-ship items are dispatched within 3-5 business days. However, made-to-order or bespoke pieces may require additional time, as each item is crafted individually.

Shipping Timeline

  • Ready-to-ship items typically ship within 3-5 business days.
  • Made-to-order items are shipped once the production is complete.
  • Timelines for bespoke pieces will be discussed prior to the commencement of work.

Packaging

Orders are packed thoughtfully and securely. We avoid unnecessary filler and extravagant packaging. Instead, we provide just enough protection to ensure that your item arrives safely.

Tracking

Once a shipment is dispatched, tracking information will be sent to the email address provided during checkout or inquiry.

Questions

If you notice any discrepancies or need timing information before placing your order, please reach out to us before your item is shipped.